Retail Business Analytics

To stay competitive, retailers must understand not only current customer behaviour, but must also be able to predict future consumer behaviour. Accurate prediction/ analysis are required to understand customer behaviour. Our real time business analytic intelligence platform supports all virtual business models and industry trends. Our customer's get up to date data report by one click option.

Our platform customises the e-store to give information on the inventory performance at a glance. It shows the details of the total orders placed, incomplete orders, number of customers registering, bestsellers by quantity and amount, products not selling etc. Our platform also generates 'RAG' reports to communicate the overall performance of different products. GREEN indicates everything is all right; we are up to the mark in customer satisfaction, time taken to delivery, product quality and profitability. AMBER indicates there are bit issues/risks which need to be set right in customer satisfaction, time taken to delivery, product quality and profitability. The report highlights to take corrective measures to avoid future impact. RED indicates there is default in the system, it highlights customer's are dissatisfied, timely delivery are not met, dissatisfaction in product quality and profitability is at risk. This report helps in restructuring new process to get back into business.